Terms of Service — TunedForYou

1. Acceptance of Terms

By accessing or using TunedForYou (“Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Our Services

TunedForYou creates AI-generated, personalized songs based on information you provide (names, memories, occasions). Songs are generated using third-party AI services. Due to the custom nature of each creation, results may vary in style, tone, and length. We do not guarantee specific creative outcomes.

3. Payment & Subscription

3.1 One-time Purchases

Certain products are available as one-time payments. You will be charged once at checkout.

3.2 Subscription Plans

Some plans are offered as recurring weekly or monthly subscriptions. By subscribing, you authorize us to charge your payment method automatically at the start of each billing period until you cancel.

• Billing: Charges occur at the beginning of each billing cycle.
• Cancellation: Cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then.
• Price changes: We will notify you at least 7 days before any price change. Continued use after the change constitutes acceptance.

All payments are processed securely by Stripe. By completing a purchase, you agree to Stripe's terms of service.

4. Refund & Chargeback Policy

4.1 30-Day Money-Back Guarantee

If a song is not right, tell us within 30 days of purchase and we will refund it — you do not need to justify the request. Refunds are returned to the original payment method. Write to us through the support chat on the site or reply to any of our emails.

Every paid song also includes one free redo: tell us which line or name is wrong and we sing it again. You can ask for the redo first, or go straight to a refund — your choice.

4.2 Failed Generation

If song generation fails due to a technical error on our side, you will not be charged. If a charge occurred and generation failed, contact us for a full refund.

4.3 Subscription Refunds

Subscription fees for a billing period already in use are non-refundable. Cancellation stops future charges; access continues until the current period ends — no partial refunds are issued.

4.4 Chargebacks

Filing a chargeback for a successfully delivered digital product is considered a violation of these Terms. We reserve the right to provide all transaction records, usage logs, and delivered content as evidence to our payment processor to contest fraudulent chargebacks.

5. Intellectual Property

Songs generated on TunedForYou are for personal, non-commercial use only. You may share your song with friends and family. You may not resell, redistribute, or claim authorship of AI-generated content.

6. Privacy

Your use of the Service is also governed by our Privacy Policy.

7. Limitation of Liability

To the maximum extent permitted by law, TunedForYou shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service.

8. Contact

Email: general@virixlabs.com
Website: https://tunedforyou.com

9. Text Messages (SMS)

TunedForYou runs two SMS programs. Each has its own checkbox, which is not ticked for you, and neither is required to make a purchase:

• Song-ready notification: one message per song when it is finished, with the link to hear it.
• Reminders (optional): holiday and occasion reminders and new song ideas, up to 4 messages a month, only if you ticked that separate box.

Message and data rates may apply. Reply STOP to cancel at any time and HELP for help, or email hello@tunedforyou.com. Carriers are not liable for delayed or undelivered messages. By giving a number you confirm you are its subscriber or an authorised user of that line.

How we handle your number: see the SMS section of our Privacy Policy and tunedforyou.com/sms.